The article describes the efforts of Ukrainian railway workers, specifically Ukrzaliznytsia, to continue operating despite a cyberattack on their online services. The attack caused disruptions and frustration for passengers trying to book tickets or access waiting rooms.
Some key points from the article include:
* A cyberattack on Ukrzailyznitsia’s online system forced thousands of people to wait in line at train stations across Ukraine.
* Many people waited for hours, with some experiencing significant delays due to the lack of available ticketing staff.
* Svitlana Timukh, an administrator at Ukrzaliznytsia’s information bureau, was called in to help manage the situation. She worked non-stop for 24 hours, guiding passengers and helping those in need.
* The article highlights the resilience and dedication of Ukrainian railway workers, who have continued to operate despite challenges posed by Russia‘s full-scale invasion.
* Ukrzaliznytsia has lost over 800 staff members due to the war, but the team remains committed to serving the public.