**Veon Georgia: Employee Satisfaction and Company Performance**
A recent LinkedIn post by Veon Georgia highlighted the correlation between employee happiness and increased profitability. We spoke with Andrzej Malinowski, CEO of Veon Georgia, to learn more about this trend.
**The Importance of Employee Happiness**
Malinowski explained that Veon Georgia has been tracking employee engagement for quite some time now. He added an “enablement index” to the indicators later on. Both are equally important for creating a work environment centered around employees, which in turn facilitates business growth. Engagement answers questions like “do you want to work here?” and “are you willing to put extra effort in?” Enablement is more about “can do.” It shows how colleagues view the utilization of their knowledge, skills, and abilities.
**Data Shows Strong Correlation**
The data presented on a graph dates back to 2017 and covers subsequent years. This strong evidence suggests that it’s not a coincidence. Building an employee-centric culture is one piece of the puzzle; another important one is being clear about purpose. Veon Georgia’s focus on respect, integrity, open communication, support, and care has been the foundation for growth.
**Challenges in 2020**
Although the country and economy suffered due to COVID-19, Veon Georgia faced unprecedented challenges last year. However, connectivity as an industry didn’t suffer as much as other industries. Malinowski mentioned that they scored higher than market averages in all aspects of employee engagement and enablement.
**The Role of a Leader**
Malinowski emphasized the importance of treating team members with respect, integrity, and understanding. He believes leading is not about the leader; it’s about those whom you lead. Creating employee satisfaction is not a task on your daily “to-do list.” It’s about showing appreciation and care for your colleagues.
**Measuring Employee Satisfaction**
Malinowski mentioned that there is no better way to measure employee satisfaction than talking to people you work with. They run surveys measuring key aspects of their work-related behavior, including engagement and enablement. The results are compared to market averages in the industry, and Veon Georgia scores higher than the benchmark.
**Conclusion**
Veon Georgia’s experience shows that employee satisfaction is crucial for company performance. By focusing on creating a work environment centered around employees and being clear about purpose, businesses can achieve success. Malinowski’s approach emphasizes the importance of treating colleagues with respect, integrity, and understanding.